After several people including Bollywood celebrities expressed shock and raised their concerns over exorbitant
Chief Minister Uddhav Thackeray has taken note of the complaints.
The Chief Ministers Office on Tuesday said power companies have been directed to redress complaints.
“Taking stock of the rising number of consumer complaints related to exorbitant electricity bills, Maharashtra Electricity Regulatory Commission (
) has directed power companies to show transparency in its billing procedures and redress the consumer complaints immediately,” said CMO.
Several consumers, especially those taking services of
have received power bills, that in some cases are more than three times their monthly average.
Bollywood actors – Renuka Shahane and Taapsee Pannu are among those who have received billed of Rs 29,000 and Rs 36,000 respectively.
Some people have received an aggregate bill for April, May and June months, despite making payments for April and May. There are also those who have received huge bills in spite of their industries and flats remaining closed during the lockdown period.
However, MERC has said that the electricity bills issued to the consumers for June by the four main companies in Mumbai are as per the rules.
In a statement, Adani Electricity Mumbai Limited (AEML) said they had verified the meter reading of Taapsee and found it to be correct.
Why did so many people get ‘inflated’ power bills?
Why have so many people received higher-than-usual power bills for April and May? There are a few reasons for this. First, after the lockdown was announced, MERC asked power utilities not to send their employees out to check meters and instead bill customers based on their average consumption over the previous three months.
The four power utilities that operate in the state are –
, Adani Electricity Mumbai Ltd (AEML), and Tata Power Company Ltd (TPCL).
In order to ensure that customers receive error-free bills, MERC has also asked all these utilities to install automated meter reading systems that do not require human intervention.
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